60-Day Product Evaluation Program
Cyber-Tech offers qualified customers the opportunity to evaluate many of our industrial control handles, joysticks, and other control products on their own equipment for up to 60 days. Our goal is to give you the confidence to verify fit, function, ergonomics, wiring, and overall performance under real operating conditions before making a production commitment.
Simply contact our team and tell us which product you would like to evaluate. We'll help you select the appropriate model, configure the required features, and define the wiring to best suit your application.
For approved evaluations, the demonstration unit is built specifically for your requirements, fully assembled, wired, and 100% tested before shipment. It arrives ready to install on your equipment so you can perform a true field evaluation.
Existing customers with established credit terms may issue a purchase order using approved evaluation terms so the unit can be tracked throughout the evaluation period. New customers may be asked to provide a credit card or meet other qualification requirements in accordance with our evaluation policy.
At the conclusion of the evaluation period, you may purchase the unit or return it in accordance with the conditions below to receive applicable credit.
Return Conditions
To qualify for credit, the following conditions apply:
Contact Cyber-Tech Customer Service and obtain a Return Material Authorization (RMA) number within the evaluation period.
Return the product in reasonably good condition with all supplied components and accessories.
Clearly mark the RMA number on the outside of the shipping package.
Follow the return instructions provided with your RMA to ensure prompt processing of your credit.
If you have questions about product eligibility, evaluation terms, or the best control solution for your application, contact the Cyber-Tech team. We'll be happy to discuss your project and determine whether our evaluation program is appropriate for your needs.
